Handling Really Difficult People
The information in this supplement is a distillation of the actual recent experience of the [San Francisco] Bay Area Country Dance Society Board of Directors, including 1. How to cope with restraining orders, when and how to get legal advice, identifying inappropriate behavior, investigating inappropriate behavior, dealing with inappropriate behavior, handling appeals, summary and checklists.
From Jens M. Dill/CDSS West Coast Leadership Conference: 2006